1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, address, email, NID/passport info (if required for registration)

• Billing Information: Payment method details, billing address, and transaction history

• Technical Information: IP address, device info, browser type, usage data, and connection logs

• Service Data: Plan details, data usage, and support interaction history

2. How We Use Your Information

We use your data to:

• Provide and maintain internet and related services

• Process payments and manage billing

• Communicate updates, offers, or service alerts

• Improve website functionality and user experience

• Prevent fraud and ensure network security

• Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share data with:

• Payment gateways for processing transactions

• Service partners for technical support or installation

• Government or legal authorities, if required by law

• Analytics or security services, to maintain and improve our systems

4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

5. Data Security

We implement strong technical and administrative measures to protect your data against unauthorized access, loss, or misuse. This includes firewalls, encryption, and strict access controls.

6. Your Rights

You have the right to:

• Request access to your personal information

• Correct or update inaccurate data

• Request data deletion, where applicable

• Opt out of promotional communications

To exercise your rights, contact us at [Insert Contact Email or Phone Number].

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Tech City Communications
Azad Doctor Mor, Jamalpur Sadar, Bangladesh
📞 [01762481982]
📧 [info@techcity.net.bd]
🌐 https://techcity.net.bd